Tag: Digital health

Understanding antimicrobial resistance: from measurement to better decision-making

A resident doctor reviews a patient late in the day. The presence of an infection is uncertain. The guidelines are long and complex, and time is limited. The consultant wants a decision. The patient is expecting treatment.

Does the doctor prescribe antibiotics or not?

This is the reality of antimicrobial prescribing in hospitals. Decisions are often made under pressure, shaped not only by clinical evidence but by time constraints, hierarchy and patient expectations. These decisions matter. Every unnecessary or inappropriate prescription contributes, in small but cumulative ways, to a much larger global challenge: antimicrobial resistance (AMR).

AMR occurs when microbes such as bacteria, viruses, fungi and parasites no longer respond to the drugs used to treat them. It has been described as a “silent pandemic” because it builds gradually – in infections that take longer to treat, in extended hospital stays and in the slow narrowing of effective treatment options.

The scale of the challenge is stark. Global estimates suggest that AMR was associated with 4.95 million deaths in 2019.

Research led by Dr William Waldock, Clinical Research Fellow at our NIHR Northwest London Patient Safety Research Collaboration and supported by the Fleming Initiative and published in Nature npj responds to this wider challenge by exploring how antimicrobial resistance can be better measured across healthcare systems and addressed in clinical decision-making.

AMR is not just a scientific challenge; it is also behavioural and systemic. The knowledge needed to prescribe antibiotics correctly already exists in clinical guidance, alongside diagnostic information. Yet across hospitals and community care settings, this guidance can be difficult to use, inconsistently applied or overridden altogether.

In Dr Waldock’s two recent studies, the researchers set out to address this challenge from two complementary angles: how antimicrobial resistance is measured within healthcare systems and how clinicians can be better supported to make prescribing decisions in real time.

Measuring the problem: why antimicrobial resistance is hard to track

If AMR is such a significant global threat, why is it so difficult to control? Part of the answer lies in how it is measured.

Traditionally, AMR has been tracked through surveillance data – monitoring which bacteria are resistant to which drugs and where those patterns are emerging. While this provides an important picture, it does not always capture how resistance is experienced within healthcare institutions.

In the first study – Development of the antimicrobial resistance burden score through a modified eDelphi – the researchers highlight this gap and propose a new approach.

The study shows that relying on isolated indicators can be misleading. A hospital with high antibiotic use may still be practising strong stewardship, while another with lower reported resistance rates may reflect limited diagnostic capacity or incomplete reporting.

The AMR Burden Score brings these different measures together into one structured view, combining resistance patterns, prescribing practices and clinical outcomes. This allows healthcare organisations to better understand their AMR burden and assess whether interventions are making a meaningful difference over time.

In doing so, it provides a more integrated and interpretable picture of AMR within healthcare systems, allowing patterns to be tracked over time and the impact of interventions to be more clearly assessed.

The decision problem: why prescribing is so difficult

If measuring AMR is one part of the challenge, the other lies in how prescribing decisions are made.

Antibiotic prescribing is rarely straightforward. Clinicians often need to make decisions quickly, sometimes with incomplete information, balancing the risks of under-treating infection against those of unnecessary antibiotic use. While guidelines exist to support these decisions, they are not always easy to apply in busy clinical environments.

The research highlights how this complexity plays out in everyday care, where time pressure, workflow design and differences in clinical judgement all influence how guidance is applied.

As Dr Waldock explains:

“In-hospital antimicrobial prescribing is frequently driven by the urgency of a deteriorating patient. While diagnostics are vital, clinical reality often demands pre-emptive intervention before full data is available. Junior doctors may occasionally have senior guidance, but more often, they must navigate these high-stakes initial prescriptions alone. In such moments, objective and accessible resources to guide the first response are invaluable.”

In this context, prescribing decisions are not made in isolation. They are shaped by interactions between clinicians, patient expectations and wider system pressures. This can create situations where decisions that seem appropriate for one patient in the moment may conflict with longer-term public health interests.

As Dr Waldock puts it:

“This reflects what economists call the ‘tragedy of the commons’ – where individual decisions, whether driven by clinical caution, patient expectation or organisational pressure, can work against the long-term interests of the wider population.”

This helps explain why improving antimicrobial use is not simply a matter of producing better guidance. The challenge is not only what clinicians should do but also how they are supported to make decisions in complex clinical environments.

It is this gap between knowledge and its application that the second study seeks to address.

Supporting better decisions: the role of AI in prescribing

If AMR is shaped by everyday prescribing decisions, the next challenge is how those decisions can be better supported.

In the second study – Enhancing quality of antimicrobial prescribing through ‘Ask Eolas’ (language model): a user-testing and simulation evaluation – the researchers explored how AI can support prescribing decisions in clinical settings.

Ask Eolas is an AI-supported clinical decision tool designed to help clinicians access the right antimicrobial guidance more quickly and accurately. The tool retrieves and summarises reliable clinical guidance while providing clear links back to source material, allowing clinicians to verify its recommendations.

On the value of Ask Eolas in clinical settings, Dr Waldock notes:

“Ask Eolas appears to make the prescribing process much safer and more reliable. Unlike previous tools that could feel like a ‘black box’, this technology is transparent about why it is making a suggestion. This gives clinicians more peace of mind and makes their daily workflow feel much smoother.”

In a structured simulation study, Ask Eolas outperformed both traditional PDF guidelines and existing digital tools. Participants using the system achieved fully accurate prescribing decisions across the study scenarios.

Clinicians also reported higher confidence and lower cognitive workload when using the tool, describing it as clearer and easier to use than traditional guidance formats.

This highlights that improving antimicrobial use is not only about providing the right information, but about presenting it in a way that can be used effectively under pressure.

While these findings are based on a controlled simulation, they provide early evidence that carefully designed AI tools could support safer and more consistent prescribing in clinical settings.

‘Ask Eolas’ interface screenshot
‘Ask Eolas’ interface screenshot (Credit Eolas Medical Ltd).

Looking ahead: towards more responsive healthcare systems

Together, these two studies outline a more connected approach to antimicrobial stewardship, where better data and better decision-making reinforce one another.

The AMR Burden Score provides a more complete view of how AMR is developing within healthcare systems, while Ask Eolas supports clinicians to make more accurate, evidence-based prescribing decisions in real time.

This reflects a wider transformation in healthcare. Rather than relying solely on static guidance and retrospective review, there is growing interest in more responsive systems that can support clinical decisions as they are made.

Looking ahead, Dr Waldock points to a move towards a more “agentic” hospital:

“The agentic hospital is a shift from doctors using tools to doctors leading a team of ‘agents’ in the delivery of healthcare. Instead of a computer just holding your medical records, it’s now an ‘agent’ that supports your care: spotting risks before they happen, coordinating your tests instantly and handling the paperwork so your doctor can spend their time focusing entirely on you.”

There is still more to do. Both studies highlight the need for further validation, real-world testing and continued collaboration across healthcare systems. They also demonstrate what is possible when research is grounded in real clinical challenges and designed with end users in mind – central to the Fleming Initiative’s work in harnessing technology for real-world impact.

AMR may be shaped by decisions made every day. Strengthening how those decisions are supported in clinical settings will be central to any meaningful response.

Leadership, Learning and Digital Innovation: Meet the New Digital Health Leadership Programme Cohort

Earlier this month, more than 60 students from the latest cohort of the Digital Health Leadership Programme (DHLP) came together in York to mark the beginning of their learning journey.

Over two days, students had the opportunity to connect with their peers, meet the academic team, and gain an understanding of what to expect from the year ahead. The forum included sessions from experts on leadership styles and reflective learning, the CliftonStrengths assessment, and time working within newly formed peer support groups. A highlight of the event was an immersive induction game, where students worked in teams to solve a series of puzzles as part of a simulated crisis in the NHS referral system. (more…)

New cohort of Digital health leaders share their enthusiasm to drive digital transformation in the NHS

Last week, over 100 students from the most recent Cohort of the Digital Health Leadership Programme (DHLP) came together for the first time to kick off their learning journey.

Digital Health Leadership Programme Cohort 7 in York
Digital Health Leadership Programme Cohort 7 in York

The two-day Forum in York gave students the opportunity to learn about expectations for the year, meet the academic team, and network with peers. Day 1 included talks and interactive sessions on individual strengths, while Day 2 focused on the collective, with participants engaging with their peer support groups. 

Commissioned by the NHS Digital Academy at NHS England, the DHLP empowers health and care leaders to drive digital transformation in the NHS. The programme is delivered by a partnership of Imperial College London’s Institute of Global Health Innovation, HDR UK and Imperial College Healthcare NHS Trust. The programme is targeted at individuals who are working in a role where they are required to drive and implement practical digital transformational change within their organisation or system.  

Now in the seventh year of delivering the programme, we are pleased to be onboarding a diverse cohort of digital leaders and aspiring ones across the health and care spectrum. This includes an equal split between clinical and non-clinical digital roles, with good representation across midwifery, nursing, pharmacy, AHPs and other medical professions. 

In this blog post, Cohort 7 students shared their motivations for applying for this programme and what they think the impact will be, as well as their impressions about the event. 

Enhance digital skills and become better leaders 

 Enohi Odogu – Intelligence Partner  

Enohi Odogu‘’I joined this programme to expand my knowledge in the digital health field, grow my network, and learn something new that I can apply in my organisation and the wider community. I aim to transfer that knowledge to my colleagues, or at least have them feel my impact in some way. 

‘’As part of this event, we’re learning new things about ourselves—as managers, as leaders—and discovering what we need to do to become better people.’’ 

Jeffrey Loren Zurbano – Digital Clinical Nurse

jeffrey zurbano‘’I have the opportunity to be a great contributor in my team, so I need to upskill myself, my leadership skills, especially around digital landscape. 

‘’These two days have been really empowering. Meeting my peers and the teaching fellows ignited my passion to be a great leader and bring about changes in the digital landscape and the NHS. I’m very happy to have each of my peers in the different groups. we have many different opinions, which I appreciate, as I enjoy being challenged with my ideas.’’ 

Alice Butler – Lead Digital Midwife (continuing student) 

‘’I completed the Postgraduate (PG) Certificate in Digital Maternity Leaders previously and now progressed to the PG Diploma. I was seeking further training and community for clinicians who found themselves in similar roles to mine, to support my work and gain more knowledge.

‘’My original training was as a midwife, not in digital health, so I found myself in this niche of healthcare that I really enjoy and want to learn more about to see what the impact is.’’

Jo Williams – Diagnostic Workforce Lead 

Jo Williams‘’I can absolutely see how the data and systems we use within the workforce haven’t caught up with the rest of the digital world. So, I’m hoping to gain from this course not only opportunities to enhance my leadership skills and support my career development, but also to advance the workforce systems and help our diagnostics staff become more digitally enabled and ready for the future. 

‘’Since I had to defer for a year, I was very impressed by how supportive the team was when I wanted to start again this year. The Forum today has been outstanding, and I am thrilled to be here!’’ 

Translate learning into tangible outcomes in my workplace

Dr Myra Malik Anaesthetist and DCIO

Dr Myra Malik‘’I’ve taken on some more senior leadership roles in digital, and I felt I needed to gain more expertise to perform better in those roles. I decided to come to Imperial to do that, and to translate that learning into tangible outcomes and see effective change happen in the organisation I work for. 

‘’It’s been great meeting others in the cohort and the new peer support group I’ll have this year. I’m sure there will be some ups and downs that we’ll need to support each other through. 

‘’My favourite session was the strengths assessment. It emphasised the importance of viewing yourself not through a deficit lens, but rather through a positive perspective on what can be improved. Using your natural talents and strengths can help in areas of your life where you don’t feel as strong, which I find quite pivotal.’’ 

Prabha Vijayakumar – National Chief AHP Information Officer 

Prabha Vijayakumar‘’I would like to gain an academic understanding of the programme and how we apply clinical informatics in the broader AHP-related field. Being appointed as the first Chief AHP Information Officer has provided me with the platform to raise the profile of AHPs within the digital agenda across the NHS, so I am motivated by this. 

‘’It’s fantastic to meet all the colleagues who have joined the program, as well as the academic staff. I am impressed with the facilities here and how organised and supportive the team is!’’ 

Help us work collaboratively instead of in silos

Kanthan Theivendran  Consultant Orthopaedic Surgeon  

Kanthan Theivendran‘’I’ve been involved in many digital health projects in my Trust, and I’m eager to improve stakeholder engagement and collaboration among executive teams, clinical teams, and IT to effectively deploy digital health systems. 

‘’Networking with like-minded people in different roles has been the best part for me. I believe this can drive change and facilitate knowledge sharing across the NHS, helping us work collaboratively instead of in silos. That’s how we can learn from each other and accelerate progress in digital health for the UK and NHS. The insights on leadership styles, CliftonStrengths, and the reflective learning session were particularly valuable to me.’’ 

‘This programme is pushing me out of my comfort zone’

Holly Paris Associate Clinical Director  

Holly Paris‘’I work in primary care in an area of high social deprivation in the UK. When you work in a place with such deep need, digital change is one of the obvious equalizers. But how do you make that happen? I’m here to understand what we need to do better to implement change at the ground level.  

‘’What I saw happening today was many people making an effort to go beyond speaking with those they already knew or had sat next to. This created a really convivial vibe, which was great for setting up peer groups. That’s one of the most inspiring things I’ve noticed—how the learning over the last six cohorts has allowed this to happen fairly organically.’’ 

Ahmed ElSayed Clinical Systems Change Lead 

Ahmed ElSayed‘’My first motivation is engaging with more people from different backgrounds, from clinical to project management. My second motivation is gaining hands-on experience rather than just theory. Third, I am interested in learning and stepping out of my comfort zone.  

‘’I want to get the most out of this course and apply the principles I learn here both in my personal life and within my team. I believe that if I don’t change, nothing will change. 

Ben Jeeves – Associate Chief Clinical Information Officer 

Ben Jeeves‘’I was looking for something that would impact my work and challenge me on different levels. After the last two days, I am certain that’s exactly what I will get. The past two days have been intense, giving me lots of stimuli and challenges—all the things I was hoping for. I hope this will continue for the next 12 months. 

‘’The insights from the strengths assessment have definitely been a key highlight for me. I believe that’s a ‘gift’ that will continue to provide value, a resource to go back to and learn from, offering ongoing reflections.‘’ 

 

Find out more about the Digital Health Leadership Programme, and read about the programme accreditation with the Federation for Informatics Professionals in Health and Social Care.

Impact of the cost-of-living crisis on patient preferences towards virtual consultations

Since 2021, the world has faced a cost-of-living crisis that has adversely affected population health. With rising living costs, many people have been forced to make significant cuts in their daily expenses and adjust their lifestyles accordingly. But has this crisis influenced how people prefer to access health services? In this blog, we share the results of our international cross-sectional study involving 6,391 participants from the United Kingdom, Germany, Sweden, and Italy.

The COVID-19 pandemic, followed by military destabilisation in Europe, has contributed to a major cost-of-living crisis characterised by significant price and tax rises, drastic cuts to social security, as well as rises in rent and energy bills. Many people are opting for less expensive supermarkets, reducing recreational overseas travel, and cutting back on spending for clothes and leisure activities.

More people started using public transport instead of driving a car and eliminated non-essential journeys due to substantial increases in fuel prices. We believe that, in light of these forced adjustments, people’s decisions regarding healthcare might have also changed”.

Dr Tetiana Lunova, Research Associate

Since the start of the COVID-19 pandemic, virtual consultations have become widely used and remain popular even after the pandemic. Virtual consultations have proven to be a convenient alternative for many service users as they allow people to avoid travel and parking expenses, taking time off work, or securing childcare.

We hypothesise that this could have influenced patients’ decisions when choosing the modality of consultation in the cost-of-living crisis times. However, no actual research has been done in this matter so far.

Virtual consultations are getting popular but not among all population groups

We conducted a cross-sectional study using an online questionnaire survey of 6,391 participants from the UK, 1459 (23.0%), Germany, 1597 (25.0%), Italy, 1723 (27.0%) and Sweden, 1612 (25.0%). In this survey, we asked people about their preferences for the modality of care (face-to-face or virtual) before and after the onset of the cost-of-living crisis.

Overall, there has been a tangible increase in public preference for virtual care compared to pre-crisis times in all four included countries. At the same time, face-to-face appointments remain the most preferred mode of healthcare delivery.

Before the onset of the crisis, those who preferred virtual care were mainly younger and from urban backgrounds. Approximately 17% of study participants changed their preference for the modality of care after the onset of the cost-of-living crisis. Among them, younger people were more likely to switch to virtual care, while change to face-to-face was associated with younger age and lower income. Older adults were less likely to change their preference for either of the modalities.

Policy implications and lessons for future

Our findings show a growing demand for virtual consultations, particularly among younger people. However, this trend is not reflected among those who consume the most healthcare resources (i.e. older people and those from lower-income groups).

“Scaling up digital healthcare will, therefore, prove a challenging equilibrium to strike to ensure that the wants and needs of the younger population are met while not alienating the older population and those more deprived of their healthcare providers.

Dr Ana Luisa Neves, Senior Clinical Lecturer in Digital Health

Policymakers should consider strategies to ensure equitable access to virtual care at all stages of its conception and implementation. Such strategies could include digital health literacy training, creating comprehensible guidance materials, and community support initiatives. Our results also indicate that participants from rural communities preferred face-to-face appointments rather than virtual consultations.

While our study did not explore the rationale for this, future work may have implications for the industry to ensure equitable coverage of internet networks and digital health hubs to improve access to virtual services for rural communities. But, most importantly, the rationale behind patients’ preferences should be investigated to ensure all patients can access care in their preferred modality.